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Chapter 1 Introduction To Supply Chain Management 18

  • September 17, 2022
  • 7:20 am
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11. An
organization’s process for evaluating the quality systems of key suppliers in
an effort to eliminate incoming inspections can be referred to as:

a.

Quality Systems Certification

b.

Supply Management

c.

Supplier Inspection

d.

Supplier Certification

12. Benefits
of implementing an effective supplier certification program include all or the
following EXCEPT:

a.

Building long-term
relationships

b.

Reducing time spent on
incoming inspections

c.

Increasing supplier base

d.

Recognizing excellence

13. When
using a Weighted Criteria Evaluation System to evaluate suppliers, all of the
following are true EXCEPT:

a.

Select the key dimensions of
performance based on what is important to the consumer

b.

The weights for all
dimensions must sum to 1

c.

Evaluate each of the
performance measures on a rating between zero and one-hundred

d.

Multiply the dimension
ratings by their respective important weights and then sum to get an overall
weighted score

14. A
company using a weighted-criteria evaluation system has established these 5
categories and the appropriate weight in parentheses:

Quality (0.30)

Responsiveness (0.20)

Delivery (0.20)

Cost (0.20)

Technology (0.10)

Company X received the
following ratings in each of the five categories: Quality(90),
Responsiveness(80), Delivery(80), Cost(90), Technology(90). What is their total
score?

a.

87.0

b.

85.5

c.

86.0

d.

84.0

15. A
company using a weighted-criteria evaluation system has established these 3
categories and the appropriate weight in parentheses: Quality(0.30),
Delivery(0.20), Cost(0.50).

The scores for each category
are shown below. Which of the following companies has the highest total score?

a.

Company A: Quality(90),
Delivery(80), Cost(60)

b.

Company C: Quality(70),
Delivery(80), Cost(80)

c.

Company B: Quality(70),
Delivery(90), Cost(80)

d.

All companies scored the
same.

16. A
company using a weighted-criteria evaluation system has established these 3
categories and the appropriate weight in parentheses: Quality(0.30),
Delivery(0.40), Cost(0.30).

The scores for each category
are shown below. Which of the following companies has the highest total score?

a.

Company A: Quality(90),
Delivery(80), Cost(60)

b.

Company C: Quality(70),
Delivery(95), Cost(60)

c.

Company B: Quality(70),
Delivery(80), Cost(80)

d.

All companies scored the
same.

17. A
company using a weighted-criteria evaluation system has established these 5
categories and the appropriate weight in parentheses:

Quality (0.25)

Responsiveness (0.10)

Delivery (0.20)

Cost (0.25)

Technology (0.20)

Company X received the
following ratings in each of the five categories: Quality(90),
Responsiveness(90), Delivery(80), Cost(80), Technology(90). What is their total
score?

a.

87.0

b.

85.5

c.

86.0

d.

86.5

18. Which
third party certification was adopted by the European Union in 1992 that caused
US suppliers wanting to stay competitive in European Union countries to get
certified?

a.

ISO 14000

b.

ISO 9000

c.

European Supplier
Certification Initiative (ESCI ’92)

d.

EU Third Party Initiative

19. Direct
benefits of ISO 14000 include:

a.

Reduced defect rates

b.

Improved on-time delivery
rates

c.

Reduction of pollution
emission

d.

All of these

20. According
to the textbook, which of the following companies utilizes a supplier
development program called Supplier Continuous Quality Improvement (SQDI)
focused on improving the quality of the goods and services purchased and
minimize the time needed to inspect incoming products?

a.

Target

b.

Boeing

c.

Intel

d.

General Motors

21. The
Hormel company awards their Hormel Food Corporation’s No. 1 Award to their top
supplier. How often to the give this award?

a.

Every year

b.

Every 6 months

c.

Every 5 years

d.

Every 10 years

22. The
acronym SRM refers to:

a.

Supplier Requisition
Monitoring

b.

Supplier Relationship
Management

c.

Shipment Response Monitoring

d.

Supply chain Relationship
Management

23. Streamlining
the processes and communications between the buyer and supplier using software
applications that enable these processes to be managed more efficiently and
effectively can be referred to as:

a.

CRM

b.

SRM

c.

ISO 9000

d.

SCSS

24. Summers,
Inc. needs to generate a list of good/services purchased per supplier. Which
type software program can the manager consult to obtain the information?

a.

ISO 9000

b.

ISO 14000

c.

SRM

d.

SCSS

25. SRM
software should be capable of:

a.

Automating transactional
processes

b.

Making information flow
between partners more visible

c.

Integration of the supply
chain making it possible to monitor multiple departments and processes both
internally and externally

d.

All of these

 

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